Employee Assistance Program Policy

This Employee Assistance Program (EAP) Policy can be used to ensure that employees are aware of EAP services provided by the company, as part of its commitment to promote the mental health of employees.

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Last updated October 24, 2025

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Suitable for Australia

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Frequently asked questions

What does this EAP Policy cover?

  • The purpose of the EAP policy;
  • The scope of coverage and eligibility requirements;
  • The person responsible for administering the EAP Policy;
  • The types of the EAP support services available;
  • The types of issues that the EAP support services can assist with;
  • Usage of the EAP support services during and outside work hours;
  • Accessing the EAP support service, including self-referral and referral by other parties;
  • Privacy and confidentiality of employees who use the EAP support service

Further information:

View Sample Employee Assistance Program Policy

The Legal Risk Score of a Employee Assistance Program Policy Template is Low

Our legal team have marked this document as low risk considering:

  • There is a risk that the confidentiality of the individuals using the Employee Assistance Program (EAP) could be compromised, despite assurances, as the document states that issues are reported collectively and anonymously which might not entirely eliminate the risk of identification.
  • The document limits the availability of EAP services to current employees, apprentices, and trainees, which means that individuals who leave the company lose access to potentially crucial support services.
  • The EAP covers a broad range of personal and professional issues, but there might be limitations on the depth of support or resources available for each specific issue, which could affect the effectiveness of the assistance provided.

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