Privacy Policy

A Privacy Policy outlines how your business will use, store and collect your customers' information. A Privacy Policy is required by law in certain circumstances.

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Last updated October 23, 2025

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Suitable for Australia

Privacy Policy

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What is a privacy policy?

A privacy policy is a document that explains how a business collects, uses, stores, and manages personal information from customers or users.
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When should you use a privacy policy?

You should use a privacy policy if your business collects any personal information from customers, either online or offline, to comply with Australian privacy laws.
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What should be in a privacy policy?

A privacy policy should outline what personal information is collected, how it is used, how it is stored, and what rights customers have over their data.
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Frequently asked questions

Does my small business legally need a privacy policy?

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What types of information trigger the need for this policy?

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Does this cover websites, apps, or both?

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What protections does this policy provide for my customers?

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Are there limitations to using this template?

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What if I use third-party services on my website?

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How often should I review and update my policy?

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View Sample Privacy Policy

Privacy Policy
risk level indicator at Low level

The Legal Risk Score of a Privacy Policy Template is Low

Our legal team have marked this document as low risk considering:

  • There is a risk associated with the collection and handling of sensitive information, as the document outlines specific conditions under which such data may be used, potentially limiting flexibility in unforeseen circumstances.
  • The document allows for the use of personal information in direct marketing activities, which could expose users to unwanted communications unless they actively opt out.
  • Users may find the process of addressing grievances concerning privacy practices to be potentially prolonged or unsatisfactory, as it involves internal reviews before escalating to an external authority.

Meet Our Users

Articles about Privacy Policy

Why Do You Need a Privacy Policy?
By Ashlee Johnson|Sep 7, 2018

Why Do You Need a Privacy Policy?

If you're running a website for your business, it's likely that you'll need a privacy policy. Find out why they're so important here.

5 Mistakes to Avoid in Your Privacy Policy
By Anjaly Tessa Saji|Jun 26, 2019

5 Mistakes to Avoid in Your Privacy Policy

Are you a small business or a not-for-profit owner? Avoid these common mistakes when using a Privacy Policy for your website.

5 Benefits of a Privacy Policy for Your Website
By Jackie Olling|Dec 4, 2025

5 Benefits of a Privacy Policy for Your Website

Having a privacy policy for your business's website does more than just fulfil your legal obligations - read about the benefits of having one here.

What is a Privacy Policy URL?
By Anjaly Tessa Saji|Mar 1, 2024

What is a Privacy Policy URL?

All you need to know about hosting your company's Privacy Policy URL. A Privacy Policy outlines how your platform handles personal data of visitors.

What are Your Privacy Obligations as a Business Owner?
By Anthony Fong|Oct 26, 2015

What are Your Privacy Obligations as a Business Owner?

Learn when you need to have a privacy policy in place and what it would mean for you.

Why You Need A Privacy Policy Beyond The GDPR
By Gopi Giri|Oct 30, 2019

Why You Need A Privacy Policy Beyond The GDPR

While you may be familiar with the GDPR and it's requirements to have a privacy policy, you may not be aware of other instances where you will need one.

The End of (WhatsApp) Privacy?
By Sydney Rae|Aug 30, 2016

The End of (WhatsApp) Privacy?

Find out ‘what’s up’ with the WhatsApp changes.

3 Things to Do After Completing Your Privacy Policy
By Jackie Olling|Sep 4, 2020

3 Things to Do After Completing Your Privacy Policy

Recently introduced a privacy policy for your website? Find out the next steps after completing your Privacy Policy.

Australia's New Privacy Policy: How Does It Affect You?
By Dominic Woolrych|Oct 28, 2013

Australia's New Privacy Policy: How Does It Affect You?

Here's some insights into the key areas that your company policy needs to address as a direct result of developments in the law.

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