NDIS Incident Management Policy
This NDIS Incident Management Policy is designed to be used by providers of NDIS-funded services to outline the provider’s policy and procedures for handling incidents.
Last updated April 1, 2025
Suitable for Australia
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Frequently asked questions
Use this NDIS Incident Management Policy if:
- You are engaging the services to participants under the NDIS;
- You provide services to children aged from birth to 18 years regardless of funding source, disability clients aged 16-65 not being funded under NDIS, or older clients aged 65+; or
- You want to ensure that your business’ policies and procedures regarding incident management are clear.
What does this NDIS Incident Management Policy provide?
- Clearly-defined policy objectives for incident management;
- Clearly-defined incident management outcomes;
- Procedures for identifying, addressing and following up on incidents; and
- Procedures for mandatory NDIS reporting.
View Sample NDIS Incident Management Policy
The Legal Risk Score of a NDIS Incident Management Policy Template is Medium
Our legal team have marked this document as medium risk considering:
- The policy can be changed at any time.
- There is a reliance on senior staff and specific governing bodies to handle and review incident reports and investigations, which could create bottlenecks or delays in the management process if these individuals are unavailable or overburdened.
- The document mandates detailed record-keeping and confidentiality which, if not adhered to meticulously, could risk breaches of privacy and potential legal repercussions.
Users familiar with regulatory and procedural adherence will find this document comprehensive, but it does carry inherent risks associated with strict compliance and dependency on key personnel.
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