NDIS Incident Management Policy

This NDIS Incident Management Policy is designed to be used by providers of NDIS-funded services to outline the provider’s policy and procedures for handling incidents.

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Last updated April 1, 2025

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Suitable for Australia

NDIS Incident Management Policy

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What is a ndis incident management policy?

A ndis incident management policy is a document outlining how NDIS service providers identify, manage, report, and respond to incidents affecting participants’ safety or wellbeing, including mandatory procedures for handling reportable incidents as required by the NDIS Commission.
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When should you use a ndis incident management policy?

You should use a ndis incident management policy if you provide NDIS-funded services or support to people with disability, to ensure compliance with NDIS requirements for reporting and managing incidents involving participants.
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What should be in a ndis incident management policy?

A ndis incident management policy should include clear objectives, defined outcomes, procedures for identifying and addressing incidents, follow-up steps, and mandatory NDIS reporting requirements for significant incidents.
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Frequently asked questions

What is a ndis incident management policy?

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What should be in a ndis incident management policy?

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Who can use this policy template?

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View Sample NDIS Incident Management Policy

NDIS Incident Management Policy
risk level indicator at Medium level

The Legal Risk Score of a NDIS Incident Management Policy Template is Medium

Our legal team have marked this document as medium risk considering:

  • The policy can be changed at any time.
  • There is a reliance on senior staff and specific governing bodies to handle and review incident reports and investigations, which could create bottlenecks or delays in the management process if these individuals are unavailable or overburdened.
  • The document mandates detailed record-keeping and confidentiality which, if not adhered to meticulously, could risk breaches of privacy and potential legal repercussions.

Users familiar with regulatory and procedural adherence will find this document comprehensive, but it does carry inherent risks associated with strict compliance and dependency on key personnel.

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