NDIS Service Agreement
This NDIS Service Agreement sets out the terms and conditions between you as the NDIS service provider and your customers.
Last updated January 22, 2025
Suitable for Australia
Create & Customise Legal Templates Online
What is an NDIS service agreement?
What is an NDIS service agreement?
An NDIS service agreement is a written contract between an NDIS participant and a service provider that sets out the disability supports being delivered, how much they cost, and each party's responsibilities.
It covers service scope, payment terms, cancellation policies and dispute resolution, giving both sides a clear, documented reference for the support relationship.
Who can use an NDIS service agreement?
Who can use an NDIS service agreement?
This agreement suits both registered and unregistered NDIS providers, and the participants or plan nominees they support, across every Australian state and territory.
It applies whenever NDIS-funded supports are being arranged and delivered, regardless of how the participant manages their plan, self-managed, plan-managed, or agency-managed.
Do I legally need a written NDIS service agreement?
Do I legally need a written NDIS service agreement?
Generally no, except for Specialist Disability Accommodation, where a written agreement is mandatory.
For other NDIS supports, a written service agreement isn't strictly required by law, but the NDIS Quality and Safeguards Commission strongly recommends one, since it's the clearest way to document what was agreed and avoid disputes over pricing, cancellations or service scope later.
How to create a legal document
- check_circle
Access the Document Library
- check_circle
Select the template that matches your needs
- check_circle
Customise by adding or removing clauses with assistance from Lawpath AI
- check_circle
Personalise with your headers, footers, logos, or additional text
- check_circle
Store all documents securely in your account for easy access
Frequently asked questions
What protections does an NDIS service agreement offer?
keyboard_arrow_upDo NDIS services attract GST?
keyboard_arrow_upCan an NDIS provider charge a cancellation fee?
keyboard_arrow_upWhat are the main risks or limitations of an NDIS service agreement?
keyboard_arrow_upHow are changes to an NDIS service agreement managed?
keyboard_arrow_upCan an NDIS service agreement be terminated early?
keyboard_arrow_upWhat happens if there's a dispute under an NDIS service agreement?
keyboard_arrow_upWhat's the most common mistake NDIS providers make with their service agreement?
keyboard_arrow_upWhat are the next steps after completing an NDIS service agreement?
keyboard_arrow_upHow much does it cost to get an NDIS service agreement, template versus a lawyer?
keyboard_arrow_upView Sample NDIS Service Agreement
The Legal Risk Score of a NDIS Service Agreement Template is Medium
Our legal team have marked this document as medium risk considering:
- It is a standard document.
- The document places significant responsibility on the participant to communicate changes and manage the scheduling of services, which may lead to service disruptions or misunderstandings if not handled diligently.
- The provider is tasked with maintaining privacy and delivering services in compliance with multiple laws, posing a risk of non-compliance if not adequately managed or if the provider lacks the necessary legal knowledge.
Overall, this document provides a structured framework for service delivery within the context of the National Disability Insurance Scheme, which involves both the participant and the provider in active roles. While it establishes clear expectations and responsibilities, the need for formal amendments and active management by both parties introduces complexities that require careful consideration and proactive management to mitigate potential risks.
Meet Our Users
Articles about NDIS Service Agreement
Ultimate Guide on How to Start an NDIS Business
If you want to learn how to start an NDIS business today, this ultimate guide is all you need. Read along to find out.
50+ NDIS Business Ideas for Australian Entrepreneurs
Want to help people while running a thriving business? Here is a list of 50+ NDIS business ideas for assisting individuals with disabilities.
Legal Documents for NDIS Businesses & Why You Need Them
Legal documents for NDIS businesses are important to ensure that people living with disabilities get the appropriate assistance.
Navigate NDIS Taxation: Essential Tips
Are you an NDIS provider with questions about taxes? Find tips and tricks to help you manage your finances and stay compliant in our comprehensive guide.
Understanding The Key Terms In A Service agreement
Need to update your service agreement? Not sure where to begin? Read on to learn the essential terms that should be included in every service agreement!
Why IT Businesses Need a Service Agreement
Are you thinking about starting an IT business? Not sure whether you need a service agreement? Learn about the importance of a SA in the IT industry!
What is a Services Agreement
Learn about services agreement and how it can limit your risk in the event of providing or soliciting services to another.
What Does a Services Agreement Cover?
A Services Agreement governs the relationship between the supplier and the client. Read on to find out what terms need to be included in this document.
Services Agreement and Consultancy Agreement - Create for Free
Learn of the main differences between a services agreement and a consultancy agreement. Create your own document for free on LawPath today!
Looking for more documents?
Privacy Policy
A Privacy Policy outlines how your business will use, store and collect your customers' information. A Privacy Policy is required by law in certain circumstances.
Loan Agreement
This Loan Agreement can be used by lender when offering a loan to a Borrower.
Non-Disclosure Agreement (Mutual)
A Non-Disclosure Agreement (Mutual) allows you and another party to share confidential information while legally forbidding either party from disclosing that information to any other person or entity.
Non-Disclosure Agreement (One Way)
A Non-Disclosure Agreement (One Way) allows you and another party to share confidential information while legally forbidding the other party from disclosing that information to any other person or entity.
Business Sale Agreement
A Business Sale Agreement is used to clearly set out all relevant terms of the sale when selling or buying a business.
Shareholders Agreement
A Shareholders Agreement allows you to clarify the relationship between shareholders of your company.
Services Agreement (Pro-Supplier)
This Services Agreement (Pro-Supplier) sets out the relationship between you, the service provider, and the business receiving the services. This version of the Services Agreement is drafted in favour of the supplier from a commercial and legal perspective.
Discretionary Trust Deed
A Discretionary Trust Deed is used to establish a discretionary trust in any state or territory in Australia.