Grievance Policy
This Grievance Policy can be used to help your employees feel comfortable raising any workplace concerns. Using this Policy also protects your business by ensuring that you can manage any issues before they escalate or create a risk of claims or reputational damage.
Last updated October 24, 2025
Suitable for Australia
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What is a grievance policy?
What is a grievance policy?
When should you use a grievance policy?
When should you use a grievance policy?
What should be in a grievance policy?
What should be in a grievance policy?
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Frequently asked questions
Who should consider implementing this policy?
keyboard_arrow_upHow does this policy protect my business?
keyboard_arrow_upDoes the policy support both informal and formal complaints?
keyboard_arrow_upWhat are the key responsibilities for managers and supervisors?
keyboard_arrow_upAre there any limitations or risks with this policy?
keyboard_arrow_upWhat records need to be kept under this policy?
keyboard_arrow_upHow do employees know about the grievance process?
keyboard_arrow_upView Sample Grievance Policy
The Legal Risk Score of a Grievance Policy Template is Low
Our legal team have marked this document as low risk considering:
- There is a risk that the informal resolution process, which encourages resolution without documentation, may lead to disputes over what was agreed upon due to a lack of formal record-keeping.
- The policy allows for the extension of grievance resolution timeframes, which could lead to prolonged periods of uncertainty and stress for the parties involved.
- The document places significant responsibility on supervisors and managers to manage the grievance process effectively, which could lead to inconsistencies in handling grievances if these individuals are not adequately trained or unbiased.
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