Grievance Policy
This Grievance Policy can be used to help your employees feel comfortable raising any workplace concerns. Using this Policy also protects your business by ensuring that you can manage any issues before they escalate or create a risk of claims or reputational damage.
Last updated October 24, 2025
Suitable for Australia
Browse our 500+ legal documents
Browse our 500+ legal documents
Manage documents, agreements and a lot more from one central place. Just log in and find everything ready to go.
Collaborate with e-Sign and Sharing
Collaborate with e-Sign and Sharing
Having access to your legal documents has never been easier. You can request e-signature, share the document and download for an efficient collaboration.
Instantly review any legal document
Instantly review any legal document
Upload your document, ask contract AI, and watch those burning questions transform into crystal-clear answers. Because brilliant decisions shouldn't keep you waiting.
How to create a legal document
- check_circle
Access the Document Library
- check_circle
Select the template that matches your needs
- check_circle
Customise by adding or removing clauses with assistance from Lawpath AI
- check_circle
Personalise with your headers, footers, logos, or additional text
- check_circle
Store all documents securely in your account for easy access
Frequently asked questions
Use this Policy if:
- You want to introduce a clear process for raising and addressing any concerns or issues in the workplace;
- You would like to support your employees feel comfortable raising any workplace issues;
- You need to communicate the consequences of unacceptable behaviour by an employee to another employee in the workplace; and
- You need to protect your Company from the risk of disputes or claims that may impact negatively on your workplace productivity or the Company’s reputation.
What does this Policy cover?
- The process for raising any workplace grievances informally, or as a formal complaint;
- Examples of how any grievances raised informally or formally might be addressed and/or resolved;
- How any records relating to grievances in the workplace are managed, and their impact on any employee files;
- External processes available to employees if a workplace issue cannot be managed internally;
- The consequences of employees making a complaint that is frivolous, vexatious or lacking in substance; and
- The Company’s commitment to supporting employees who have legitimate complaints or grievances.
Further information:
View Sample Grievance Policy
The Legal Risk Score of a Grievance Policy Template is Low
Our legal team have marked this document as low risk considering:
- There is a risk that the informal resolution process, which encourages resolution without documentation, may lead to disputes over what was agreed upon due to a lack of formal record-keeping.
- The policy allows for the extension of grievance resolution timeframes, which could lead to prolonged periods of uncertainty and stress for the parties involved.
- The document places significant responsibility on supervisors and managers to manage the grievance process effectively, which could lead to inconsistencies in handling grievances if these individuals are not adequately trained or unbiased.
Articles about Grievance Policy
How to Resolve a Workplace Conflict: 5 Strategies to Use
Are you struggling to resolve a workplace conflict? Check out this article to learn how to resolve a workplace conflict.
How to Handle Employee Complaints
The way you handle employee complaints can have big effects on the culture of your workplace. Find out more here.
The Lawpath Blog
Stay up to date with legal concepts, tactics and strategies for your business
How to Respond to Workplace Bullying and Harassment
Workplace bullying and harassment isn't only bad for your employees, it's also detrimental to business. Find out how to prevent it here.
How to Tackle Workplace Harassment
Workplace harassment is more common than many people realise. Find out how you can manage and prevent it in this guide.
Tips for Avoiding Disputes With Your Customers
Disputes with your customers can be damaging to your business. Here's some ways you can help prevent them from occurring.
Tony Abbott, Tony Jones and I
Issues of gender parity raised in Q&A aren't exactly unique to politics, the private sector also lacks equal representation.
3 Alternative Dispute Resolution Options for Businesses
Litigiation is an expensive and time consuming exercise. These are the most effective alternative dispute resolution options for your business.
How to Distinguish Misconduct from Poor Performance
Poor performance and misconduct can both severely impact your business. Find out how to differentiate between them in this article.
Looking for more documents?
Privacy Policy
A Privacy Policy outlines how your business will use, store and collect your customers' information. A Privacy Policy is required by law in certain circumstances.
Employment Agreement (Casual)
This Employment Agreement (Casual) is suitable for casual employees in any industry. This agreement is essential when hiring new casual employees for your business.
Contractor Agreement (Individual)
The Contractor Agreement (Individual) allows you to hire a contractor that is an individual (ie. not a company).
Shareholders Agreement
A Shareholders Agreement allows you to clarify the relationship between shareholders of your company.
Full Time Employment Agreement
This Full Time Employment Agreement covers everything you need when hiring a new full time employee. It is applicable to any industry in Australia.
Consultancy Agreement (Pro-Supplier)
A Consultancy Agreement (Pro-Supplier) can be used if you provide consultancy services or engage consultancy services from another entity. This version of the Consultancy Agreement is drafted in favour of the supplier, from a commercial and legal perspective.
Website Terms and Conditions of Use (Goods)
This Website Terms And Conditions of Use (Goods) outlines the rules people must follow when using your website. It includes protection for your IP, disclaimers to limit your liability and makes you compliant with Australian law.
Contractor Agreement (Company)
A Contractor Agreement (Company) allows you to engage a contractor that is a company.