Services Agreement (Supply to a Customer)
This Services Agreement (Supply to a Customer) sets out the relationships between you, the service provider, and your customers.
4.4 (71 reviews)
Last updated May 20, 2025
Under 10 minutes
Written by Edwin Montoya Zorrilla
Reviewed by Damin Murdock
Document Overview
This "one-to-many" agreement sets out, in writing, the services to be provided, how and when the services will be provided, and all information about invoices, payments and billing. This document is not signed by two parties as a traditional agreement, but rather provides the terms and conditions that can apply across various transactions.
This document assumes that the transaction will be effective once the customer signs a quote, or once a verbal agreement is reached by the parties. To ensure the terms of this document are applied with the transaction, it should be provided to the customer at the point this agreement is reached, or before. The service provider may also direct the customer to this document by providing them with a link to an online version of this document.
Suitable for Australia
The Legal Risk Score of a Services Agreement (Supply to a Customer) Template
Our legal team have marked this document as low risk considering:
- Changes in the scope of work or unexpected issues that arise during service provision could lead to additional costs beyond initial estimates, as the service provider may charge more if the work required exceeds the anticipated scope.
- The service provider has the discretion to delay service delivery due to unforeseen circumstances or external dependencies, which might not only impact timelines but also potentially incur additional costs or adjustments.
- Payment obligations are stringent, with penalties for late payments and provisions that may require full payment for services rendered up to the point of contract termination, regardless of the completion status of the overall project.
Services Agreement (Supply to a Customer) Checklist
Complete your free Services Agreement (Supply to a Customer) with our checklist
Review and Understand Terms
Ensure that all parties involved fully understand and agree to the terms and conditions laid out in the document, particularly regarding the scope of services, payment terms, and responsibilities.
Sign and Store Copies
Both parties should sign the agreement to formalize the commitment, and each should retain a copy for their records to ensure they can refer back to it if questions or disputes arise.
Communicate Changes Promptly
If any changes to the services or terms occur, these should be communicated and documented promptly to avoid misunderstandings and ensure all modifications are mutually agreed upon.
Monitor Compliance
Regularly check that both parties are fulfilling their obligations as specified in the agreement, such as meeting deadlines, making payments on time, and adhering to the agreed-upon service standards.
What does the Services Agreement (Supply to a Customer) cover?
- Formation of a contract;
- Provision of services;
- Materials;
- Timing;
- Pricing;
- Limitation of liability; and
- Termination
Other names for Services Agreement (Supply to a Customer) include:
- Services Agreement;
- Services Contract with Customer; and
- Services Contract
View Sample Services Agreement (Supply to a Customer)
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