Privacy Policy
A Privacy Policy outlines how your business will use, store and collect your customers' information. A Privacy Policy is required by law in certain circumstances.
Last updated May 21, 2026
Suitable for Australia

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What is a privacy policy?
What is a privacy policy?
A privacy policy is a document that explains how a business collects, uses, stores and discloses personal information from customers or users.
It sets out what data you collect, why, how it's protected, and what rights people have over their own information. Most Australian businesses that handle any personal data need one, whether or not the Privacy Act technically applies to them yet.

Does my small business legally need a privacy policy, and is it legally binding?
Does my small business legally need a privacy policy, and is it legally binding?
Yes, if your business turns over $3 million or more, or handles sensitive information, you're legally required to have a compliant privacy policy, and once published it's binding: the Australian Privacy Principles apply regardless of the wording, and ignoring your own stated practices can be a breach.
Smaller businesses are exempt for now, but that may change under 2026-2027 reforms.

How do you write your own privacy policy?
How do you write your own privacy policy?
Yes, you can write your own privacy policy, and Lawpath's template is built for exactly this. List exactly what personal information you collect, through what channels, why, how it's stored, and who you share it with.
Set out customer rights and a contact point, then get regulated-industry or sensitive-data policies reviewed by a lawyer to reduce compliance risk.
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Frequently asked questions
What types of information trigger the need for a privacy policy?
keyboard_arrow_upDoes a privacy policy cover websites, apps, or both?
keyboard_arrow_upWhat protections does a privacy policy provide for my customers?
keyboard_arrow_upAre there limitations to using this privacy policy template?
keyboard_arrow_upWhat if I use third-party services on my website?
keyboard_arrow_upHow often should I review and update my privacy policy?
keyboard_arrow_upWhat's the new automated decision-making disclosure requirement under the Privacy Act?
keyboard_arrow_upCan someone sue me directly for a privacy breach?
keyboard_arrow_upWhat's the most common mistake businesses make with their privacy policy?
keyboard_arrow_upHow much does it cost to get a privacy policy, template versus a lawyer?
keyboard_arrow_upView Sample Privacy Policy

The Legal Risk Score of a Privacy Policy Template is Low
Our legal team have marked this document as low risk considering:
- There is a risk associated with the collection and handling of sensitive information, as the document outlines specific conditions under which such data may be used, potentially limiting flexibility in unforeseen circumstances.
- The document allows for the use of personal information in direct marketing activities, which could expose users to unwanted communications unless they actively opt out.
- Users may find the process of addressing grievances concerning privacy practices to be potentially prolonged or unsatisfactory, as it involves internal reviews before escalating to an external authority.
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