Outsourcing Agreement

This Outsourcing Agreement provides terms for the provision of outsourced services, on an ongoing basis, like technical support or clerical support.

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Last updated February 26, 2025

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Suitable for Australia

Outsourcing Agreement

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What is a outsourcing agreement?

An outsourcing agreement is a contract where a business hires another company to provide specific ongoing services, such as technical or clerical support, instead of handling them internally.
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When should you use a outsourcing agreement?

Use an outsourcing agreement when engaging an external provider for ongoing business services, to clearly define expectations, responsibilities, and service standards between your business and the service provider.
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What should be in a outsourcing agreement?

A good outsourcing agreement should include the scope of services, deliverables, payment terms, intellectual property rights, confidentiality, use of subcontractors, and minimum service standards.
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Frequently asked questions

What is a outsourcing agreement?

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When should you use a outsourcing agreement?

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What should be in a outsourcing agreement?

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What protections does this agreement offer the client?

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Are there any limitations or risks to be aware of?

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What steps should I take before signing?

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Does this agreement cover services across all of Australia?

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View Sample Outsourcing Agreement

Outsourcing Agreement
risk level indicator at Medium level

The Legal Risk Score of a Outsourcing Agreement Template is Medium

Our legal team have marked this document as medium risk considering:

  • The document allows the Company to use subcontractors to perform some or all of the Outsourced Services, which may introduce variability in the quality and timeliness of the services provided if not properly managed.
  • The outsourcing process may require managing requirements from different jurisdictions.
  • The agreement does not specify detailed procedures for handling breaches or poor performance beyond re-performance of services, which may leave the Client with limited recourse in improving or correcting inadequate service delivery.



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What is an International Services Agreement?
By Bronte Callaghan|Jan 31, 2018

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Looking to understand the difference between a term sheet and a memorandum of understanding?Read this article to find out what they are and when to use them.

What is the Difference Between Deeds and Agreements?
By Angela Omari|Mar 15, 2022

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Interested in learning more about the differences between deeds and agreements? This blog will explain everything you need to know.

Agency Relationships: What Are The Different Types?
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