Outsourcing Agreement

This Outsourcing Agreement provides terms for the provision of outsourced services, on an ongoing basis, like technical support or clerical support.

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Last updated February 26, 2025

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Suitable for Australia

Outsourcing Agreement

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What is a outsourcing agreement?

An outsourcing agreement is a legal contract where a business engages another party to provide specific services on an ongoing basis, such as technical or clerical support, under agreed terms.
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When should you use a outsourcing agreement?

You should use a outsourcing agreement when you want to formally engage a third party to provide services for your business, ensuring clear terms and protections for both parties.
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What should be in a outsourcing agreement?

It should include the scope of services, deliverables, fees, payment terms, intellectual property rights, confidentiality, reporting requirements, use of subcontractors, and service standards.
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Frequently asked questions

Who is this agreement best suited for?

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What key protections does this agreement offer clients?

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Does this agreement cover the use of subcontractors?

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What risks should clients be aware of?

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Is this agreement valid in all Australian states and territories?

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What practical steps should be taken before signing?

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How long does it take to complete this agreement?

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View Sample Outsourcing Agreement

Outsourcing Agreement
risk level indicator at Medium level

The Legal Risk Score of a Outsourcing Agreement Template is Medium

Our legal team have marked this document as medium risk considering:

  • The document allows the Company to use subcontractors to perform some or all of the Outsourced Services, which may introduce variability in the quality and timeliness of the services provided if not properly managed.
  • The outsourcing process may require managing requirements from different jurisdictions.
  • The agreement does not specify detailed procedures for handling breaches or poor performance beyond re-performance of services, which may leave the Client with limited recourse in improving or correcting inadequate service delivery.



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