Warranty (Sale of Goods)

This Warranty can be used by a seller to provide reassurance to a buyer that a product is free from defects in workmanship and materials.

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Last updated November 11, 2025

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Suitable for Australia

Warranty (Sale of Goods)

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What is a warranty (sale of goods)?

A warranty is a seller’s promise that goods are free from defects in workmanship and materials, and if breached, the buyer may claim damages but cannot reject the goods or cancel the contract.
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When should you use a warranty (sale of goods)?

Use this warranty when selling goods to reassure buyers about product quality and to clarify the seller’s obligations regarding defects, in addition to any statutory consumer guarantees.
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What should be in a warranty (sale of goods)?

A warranty should specify what defects are covered, the duration, any exclusions, the process for making a claim, and must not limit consumer rights under Australian Consumer Law.
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Frequently asked questions

What is a warranty (sale of goods)?

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When should you use a warranty (sale of goods)?

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What should be in a warranty (sale of goods)?

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Does this warranty affect consumer rights under Australian law?

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What are the main limitations of this warranty?

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What steps should a buyer take to maintain warranty coverage?

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Who is this warranty suitable for?

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View Sample Warranty (Sale of Goods)

Warranty (Sale of Goods)
risk level indicator at Low level

The Legal Risk Score of a Warranty (Sale of Goods) Template is Low

Our legal team have marked this document as low risk considering:

  • There is a risk that the seller will not cover damages or losses caused during the shipping of the product, which could result in additional costs or losses for the buyer.
  • The warranty is void if the product has been tampered with or misused, potentially leaving the buyer without recourse if the product fails under such circumstances.
  • The document excludes all warranties except for those that are specifically mentioned, such as certain consumer guarantees under Australian law, which might limit the buyer's protection or recourse options.

Articles about Warranty (Sale of Goods)

ACCC loses case against LG over customer repairs
By Tony Zhen|Sep 7, 2017

ACCC loses case against LG over customer repairs

Do customers need to pay for repairs for faulty products after warranty expires?

Should My Business Offer a Warranty Against Defects?
By Anupa Dhital|Dec 4, 2025

Should My Business Offer a Warranty Against Defects?

You don't have to provide a warranty against any defects, but if you do, it must comply with the Australian Consumer Law requirements. Read about it here.

How Do Extended Warranties Work?
By Katarina Dapcevic|Aug 18, 2020

How Do Extended Warranties Work?

Extended warranties offer longer protection for customers against defective goods. However, consumer guarantees still apply. Find out more here.

What Are Consumer Guarantees? (2025 Update)
By Anthony Fong|Jan 7, 2025

What Are Consumer Guarantees? (2025 Update)

Purchased an expensive product and want to know if you're covered if it stops working? Read about consumer guarantees and what you're entitled to here.

How Do Consumer Guarantees Apply to Businesses?
By Tom Willis|May 13, 2019

How Do Consumer Guarantees Apply to Businesses?

Are you a business who sells goods or services? Do you know your consumer obligations? Read this article to understand how they apply to you.

Express Warranties Explained
By Daniel Lim|Aug 14, 2020

Express Warranties Explained

Express warranties are an important part of Australian Consumer Law. They protect consumers from businesses that make promises they don't intend to keep.

Call for Reform of Australia’s Consumer Laws
By Fiona Lu|Dec 1, 2025

Call for Reform of Australia’s Consumer Laws

Gone are the days when businesses can over-promise and under-deliver.

5 Questions to Ask a Warranty Lawyer
By Michelle Ma|Dec 3, 2025

5 Questions to Ask a Warranty Lawyer

Find out the questions you should ask before hiring a warranty lawyer

5 Consumer Guarantees Businesses Should Know About
By Christopher Cruz|Feb 21, 2019

5 Consumer Guarantees Businesses Should Know About

What are the Consumer Guarantees that businesses must offer? Find out 5 of them here.

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