SaaS Agreement (Software as a Service)

A Software-as-a-Service (SaaS) Agreement is a contract between suppliers and customers of software.

calendar_month

Last updated October 21, 2025

flag

Suitable for Australia

SaaS Agreement (Software as a Service)

Create & Customise Legal Templates Online

legal documents graphic

What is a saas agreement (software as a service)?

A SaaS agreement is a contract between a software provider and a customer, outlining the terms for using cloud-based software services rather than installing software locally.
legal documents graphic

When should you use a saas agreement (software as a service)?

Use a SaaS agreement when providing or subscribing to software delivered online, to clearly set out service levels, payment terms, and responsibilities for both provider and user.
legal documents graphic

What should be in a saas agreement (software as a service)?

A SaaS agreement should cover service levels, fees, support, maintenance, confidentiality, data rights, warranties, liabilities, termination, and any specific terms relevant to the software service.
docs

Create unlimited legal documents and eSignatures for only $39/month.

Upgrade to a Lawpath legal plan to boost your new business.

View plans & pricing

How to create a legal document

  • check_circle

    Access the Document Library

  • check_circle

    Select the template that matches your needs

  • check_circle

    Customise by adding or removing clauses with assistance from Lawpath AI

  • check_circle

    Personalise with your headers, footers, logos, or additional text

  • check_circle

    Store all documents securely in your account for easy access

Start creating your first document

Frequently asked questions

Who is this agreement suitable for?

keyboard_arrow_up

What protections does the agreement offer users?

keyboard_arrow_up

Are there any risks or limitations for users?

keyboard_arrow_up

How does this agreement address data privacy?

keyboard_arrow_up

What steps should I take before signing?

keyboard_arrow_up

Can the agreement be customised for different services?

keyboard_arrow_up

Is this agreement valid across Australia?

keyboard_arrow_up

View Sample SaaS Agreement (Software as a Service)

SaaS Agreement (Software as a Service)
risk level indicator at Low level

The Legal Risk Score of a SaaS Agreement (Software as a Service) Template is Low

Our legal team have marked this document as low risk considering:

  • The agreement provides the Company with the ability to unilaterally change fees and introduce new charges, which could lead to unexpected financial obligations for the user.
  • The user is required to ensure that their use of the services complies with all applicable laws and regulations, which places the burden of legal compliance entirely on the user.
  • The document allows the Company extensive rights to use and disclose aggregate data derived from the user's data, which might raise concerns about data privacy and commercial confidentiality.

Meet Our Users

Articles about SaaS Agreement (Software as a Service)

Using an End User Licence Agreement for SaaS
By Chloe Yoo|Dec 2, 2025

Using an End User Licence Agreement for SaaS

Using an End User Licence Agreement for your SaaS will help protect your business's intellectual property. Find out more here.

Quick Tips: Legal Documents for SaaS Companies
By Dominic Woolrych|Mar 25, 2015

Quick Tips: Legal Documents for SaaS Companies

Learn about the legal documentation that you may need when you wish to sell your developed software.

What is a Click Wrap Agreement?
By Dominic Woolrych|Dec 10, 2014

What is a Click Wrap Agreement?

A Click Wrap Agreement is typically used when selling or licensing software online. Learn how a Click Wrap Agreement can protect your software.

What Does a Services Agreement Cover?
By Shrishti Shah|Sep 30, 2019

What Does a Services Agreement Cover?

A Services Agreement governs the relationship between the supplier and the client. Read on to find out what terms need to be included in this document.

Understanding The Key Terms In A Service agreement
By Joshua Cutrone|Oct 1, 2019

Understanding The Key Terms In A Service agreement

Need to update your service agreement? Not sure where to begin? Read on to learn the essential terms that should be included in every service agreement!

Why IT Businesses Need a Service Agreement
By Joshua Cutrone|Dec 4, 2025

Why IT Businesses Need a Service Agreement

Are you thinking about starting an IT business? Not sure whether you need a service agreement? Learn about the importance of a SA in the IT industry!

Should My Business Open Source Its Projects?
By Gopi Giri|Sep 3, 2019

Should My Business Open Source Its Projects?

Unclear about what open sourced projects are or want to understand the benefits and disadvantages of open source? Keep on reading to find out.

5 Things to Know About Share Subscription Agreements
By Justin Pasqualino|Nov 28, 2025

5 Things to Know About Share Subscription Agreements

Expanding your business? Here's a quick guide to Share Subscription Agreements.

Consumer Law & AI: Claudette Agreement Analysis
By Shaheen Hoosen|Dec 2, 2025

Consumer Law & AI: Claudette Agreement Analysis

How the 'CLAUse DETecTEr' applies Machine Learning Powered Analysis to detect potentially unfair user agreements and pave the way for a new era of AI.

Looking for more documents?

Privacy Policy

A Privacy Policy outlines how your business will use, store and collect your customers' information. A Privacy Policy is required by law in certain circumstances.

Get document

Loan Agreement

This Loan Agreement can be used by lender when offering a loan to a Borrower.

Get document

Non-Disclosure Agreement (Mutual)

A Non-Disclosure Agreement (Mutual) allows you and another party to share confidential information while legally forbidding either party from disclosing that information to any other person or entity.

Get document

Non-Disclosure Agreement (One Way)

A Non-Disclosure Agreement (One Way) allows you and another party to share confidential information while legally forbidding the other party from disclosing that information to any other person or entity.

Get document

Website Terms and Conditions of Use (Services)

This Website Terms and Conditions of Use (Services) document is specifically tailored for websites selling services.

Get document

Business Sale Agreement

A Business Sale Agreement is used to clearly set out all relevant terms of the sale when selling or buying a business.

Get document

Shareholders Agreement

A Shareholders Agreement allows you to clarify the relationship between shareholders of your company.

Get document

Services Agreement (Pro-Supplier)

This Services Agreement (Pro-Supplier) sets out the relationship between you, the service provider, and the business receiving the services. This version of the Services Agreement is drafted in favour of the supplier from a commercial and legal perspective.

Get document

Browse all legal documents