Master Services Agreement
A Master Services Agreement covers the terms to be applied for a range of work commissioned as part of an ongoing relationship between a supplier and a customer.
Last updated October 23, 2025
Suitable for Australia
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What is a master services agreement?
What is a master services agreement?
When should you use a master services agreement?
When should you use a master services agreement?
What should be in a master services agreement?
What should be in a master services agreement?
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Frequently asked questions
Who benefits most from this type of agreement?
keyboard_arrow_upHow does this agreement protect my business?
keyboard_arrow_upAre there any limitations I should be aware of?
keyboard_arrow_upCan I use this agreement Australia-wide?
keyboard_arrow_upWhat is the process for changing the scope of services?
keyboard_arrow_upWhat steps should I take before signing?
keyboard_arrow_upHow long does it take to complete this agreement?
keyboard_arrow_upView Sample Master Services Agreement
The Legal Risk Score of a Master Services Agreement Template is Low
Our legal team have marked this document as low risk considering:
- Changes in the scope or execution of the agreed services require formal amendments through a Change Order, which may delay project timelines or increase costs if not managed promptly.
- The document allows the Supplier to assign or transfer its rights under the agreement without the Customer's consent, potentially introducing new parties that the Customer has not vetted.
- The Supplier's liability for data protection breaches is capped, which might expose the Customer to higher risks and potential losses if the Supplier's actions lead to significant data breaches.
Overall, this document provides a structured framework for service delivery but places considerable reliance on formal procedures for changes and problem resolution, which could introduce delays or administrative burdens. Users familiar with such agreements might find this document to provide clear expectations and responsibilities, though the flexibility in Supplier's rights and capped liabilities could introduce some risk considerations.
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