Flexible Working Policy

A Flexible Working Policy document clearly describes the steps that an employee must follow in order to request a flexible working arrangement.

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Last updated October 23, 2025

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Suitable for Australia

Flexible Working Policy

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What is a flexible working policy?

A flexible working policy sets out how employees can request changes to their working hours, days, or location, and details the process for making and considering such requests.
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When should you use a flexible working policy?

Use a flexible working policy when your business wants to provide a clear, consistent process for employees to request flexible work arrangements, ensuring transparency and compliance with Australian workplace laws.
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What should be in a flexible working policy?

A flexible working policy should include eligibility criteria, request procedures, assessment guidelines, approval or refusal processes, and monitoring or review mechanisms for flexible work arrangements.
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Frequently asked questions

Who is eligible to request flexible working arrangements?

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What types of flexible working arrangements can be requested?

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How does the request process work?

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Can an employer refuse a flexible working request?

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Is this policy legally binding?

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What are the main protections for employees?

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What are the limitations of this policy?

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View Sample Flexible Working Policy

Flexible Working Policy
risk level indicator at Low level

The Legal Risk Score of a Flexible Working Policy Template is Low

Our legal team have marked this document as low risk considering:

  • The policy allows for flexible working requests to be denied based on a broad range of business-related grounds, which could limit the employee's ability to achieve desired flexibility.
  • The employer retains the unilateral right to amend or withdraw the policy at any time, which could lead to instability or unpredictability in the terms of employment regarding flexible working arrangements.
  • The employer has discretionary power to monitor, review, and alter flexible working arrangements, potentially leading to changes that might not always align with the employee's expectations or needs.

Meet Our Users

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A Guide to the 2025 Flexible Work Reforms
By Edwin Montoya Zorrilla|May 14, 2025

A Guide to the 2025 Flexible Work Reforms

What are individual flexibility arrangements? Why are they important? Find out here what the legal requirements are for your workplace.

Managing Staff Working From Home: Employer Duties
By Adrian Zajaczkowski|Nov 21, 2025

Managing Staff Working From Home: Employer Duties

Working from home has suddenly become the norm for many Australians. Find out what your rights are and what responsibilities your employer has.

Remote Working: How to Introduce it to Your Business
By Jackie Olling|Mar 17, 2020

Remote Working: How to Introduce it to Your Business

Many businesses may have to introduce remote working arrangements to curb the spread of COVID-19 (Coronavirus). Find out how to here.

COVID-19 Employee Work Arrangements Guide 2021
By Mai Sarkissian|Dec 4, 2025

COVID-19 Employee Work Arrangements Guide 2021

Find the answers to commonly asked questions surrounding current employee working arrangements available to employers due to coronavirus.

Tips for Running Your Business From Home in 2019
By Bryn Robinson|Dec 19, 2018

Tips for Running Your Business From Home in 2019

Read for some helpful tips for running your business from home in 2019.

Hiring Staff 101: What You Need To Consider
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Hiring Staff 101: What You Need To Consider

Ready to hire staff for your business? Learn the documents you will need and the law you will need to comply with.

A guide to minimum hours of shift work
By Angela Omari|Nov 24, 2025

A guide to minimum hours of shift work

Our post will give you a clear guide about what you need to know about minimum hours for shift work in Australia.

How to Legally Change Your Casual Employee's Roster
By Laura Worrad|Jan 9, 2026

How to Legally Change Your Casual Employee's Roster

A common question employer's wonder is whether they can legally change their casual employee's roster. Read our guide to find out.

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