Customer Membership Form

This Form can be used to sign up new members to a health or fitness centre on a fixed or ongoing basis.

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Last updated October 21, 2025

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Suitable for Australia

Customer Membership Form

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What is a customer membership form?

A customer membership form is a legal document that records a member’s details and sets out the terms and conditions for using a health or fitness centre.
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When should you use a customer membership form?

You should use this form when signing up new members to a health or fitness centre, whether for fixed-term or ongoing memberships.
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What should be in a customer membership form?

It should include membership fees, term, centre rules, liability waiver, cancellation terms, dispute resolution, privacy details, and any required consumer law notices.
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Frequently asked questions

What is a customer membership form?

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When should you use a customer membership form?

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What should be in a customer membership form?

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What protections does this form provide for my business?

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Are there any risks or limitations for members?

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Is this form suitable for use in all Australian states and territories?

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What should I check before finalising the form with a new member?

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View Sample Customer Membership Form

Customer Membership Form
risk level indicator at Low level

The Legal Risk Score of a Customer Membership Form Template is Low

Our legal team have marked this document as low risk considering:

  • The document allows the health and fitness business to modify the agreement terms and membership fees after the initial term, which could lead to unexpected financial obligations or changes in service terms that might not align with the member's initial expectations.
  • The agreement places the responsibility on members to update their health and personal information accurately and promptly, which could lead to liability issues or access restrictions if not adhered to diligently.
  • There is a potential financial risk for members, as they are required to pay fees even if they choose not to use the facilities, and there might be additional charges for cancellation depending on the circumstances.

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