Customer Membership Form
This Form can be used to sign up new members to a health or fitness centre on a fixed or ongoing basis.
Last updated October 21, 2025
Suitable for Australia
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Frequently asked questions
What does the Customer Membership Form include?
- Membership fees. This outlines the fees clients are expected to pay for membership and any additional services, such as personal training or classes.
- Membership term. This outlines the duration of the membership, whether it is an ongoing or fixed term membership.
- Health and fitness centre rules. This section outlines the health and fitness centre's rules, including the hours of operation, dress code, and behavior expectations.
- Liability waiver. This section outlines the risks associated with using the health and fitness centre facilities and services and releases the health and fitness centre from any liability for injury or damage, to the extent permitted by law.
- Termination and cancellation. This section outlines the process for terminating or canceling the membership, including any fees or penalties.
- Dispute resolution. This section outlines the process for resolving any disputes between the health and fitness centre and its clients.
- Privacy. This section outlines how the health and fitness centre collects, uses, and protects personal information.
- Australian Consumer Law notices. These state-specific notices ensure your form complies with the Australian Consumer Law. Some states do not require them and therefore they will not appear on your form if you select those states.
View Sample Customer Membership Form
The Legal Risk Score of a Customer Membership Form Template is Low
Our legal team have marked this document as low risk considering:
- The document allows the health and fitness business to modify the agreement terms and membership fees after the initial term, which could lead to unexpected financial obligations or changes in service terms that might not align with the member's initial expectations.
- The agreement places the responsibility on members to update their health and personal information accurately and promptly, which could lead to liability issues or access restrictions if not adhered to diligently.
- There is a potential financial risk for members, as they are required to pay fees even if they choose not to use the facilities, and there might be additional charges for cancellation depending on the circumstances.
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