Master Services Agreement
A Master Services Agreement covers the terms to be applied for a range of work commissioned as part of an ongoing relationship between a supplier and a customer.
Last updated October 23, 2025
Suitable for Australia
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View Sample Master Services Agreement
The Legal Risk Score of a Master Services Agreement Template is Low
Our legal team have marked this document as low risk considering:
- Changes in the scope or execution of the agreed services require formal amendments through a Change Order, which may delay project timelines or increase costs if not managed promptly.
- The document allows the Supplier to assign or transfer its rights under the agreement without the Customer's consent, potentially introducing new parties that the Customer has not vetted.
- The Supplier's liability for data protection breaches is capped, which might expose the Customer to higher risks and potential losses if the Supplier's actions lead to significant data breaches.
Overall, this document provides a structured framework for service delivery but places considerable reliance on formal procedures for changes and problem resolution, which could introduce delays or administrative burdens. Users familiar with such agreements might find this document to provide clear expectations and responsibilities, though the flexibility in Supplier's rights and capped liabilities could introduce some risk considerations.
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