Can I Request Online Information Without A Privacy Policy?

Table of Contents

Share at:

What is a Privacy Policy?

A privacy policy is a legal document that clearly sets out how your business collects, manages and stores personal information. You can create your own privacy policy for your business using LawPath. 

Personal Information

Personal information is used to identify, or “reasonably identify”, an individual. For example addresses, email addresses, telephone numbers or credit card numbers are types of information that can be collected directly to verify a person’s identity. 

On the other hand, many websites also indirectly collect personal information using “cookies”. Cookies are small text files that collect information about a user’s web browsing behaviour. The use of cookies allows businesses to tailor sales and marketing content to your preferences.

Does my business need a Privacy Policy?

All Australian Privacy Principle (APP) entities must have a privacy policy.

Moreover, the Privacy Act 1988 defines an APP entity is an agency (government body) or an organisation. An organisation can be any of the following which have an annual turnover of $3 million or more:

  • Individual/sole trader; or a
  • Body corporate; or a
  • Partnership; or a
  • Unincorporated association; or a
  • Trust.

“Small Business” exemptions

However, if you are a small businesses that earns less than $3 million each year you do not need to have a privacy policy. 

Unless, you…

  • Own another business that has >$3 million annual turnover; or you
  • Collect or disclose personal information to others; you are a
  • Health service provider; or a
  • Commonwealth contracted service provider; or a 
  • Credit reporting body.

Connect with a LawPath Privacy Lawyer to find out whether these exemptions apply to your business.

Conclusion

In conclusion, you are required to have a privacy policy if your business has an annual turnover over $3 million and collect personal information from your customers. Personal information can be collected directly or indirectly and it is important to tell your customers exactly (i) what you are collecting and (ii) what you plan to do with it. Even if your business is not required by law to have a privacy policy, it is best practice to have one in place. This will help build a level of trust with your customers and give them peace of mind.

Unsure where to start? Contact a LawPath consultant on 1800 529 728 to learn more about customising legal documents and obtaining a fixed-fee quote from Australia’s largest legal marketplace.

Share at:

Simplify creating legal documents today

Browse through Lawpath's AI tools which can be used to draft, review and refine legal documents today!

Related Articles

Disposing Of Shares – An Explainer For Shareholders

Disposing of shares can occur through share sales or transfers, but the process differs between public and private companies. Find out more here.

A Guide to Directors’ Duties in Australia: The 6 Duties You Need to Know (2026 Update)

Understand your core directors’ duties in Australia. These are not optional - they are essential legal obligations. Ensure compliance with our full guide.

The Difference Between Promissory Notes & Loan Agreements

A promissory note and a loan agreement both outline arrangements for repaying borrowed money, however their legal connotations differ.

Discretionary Trusts vs Unit Trusts (2026 Update)

When establishing a trust, it's important to know the different types. Find out how discretionary and unit trusts work here.

Competition Permits in Australia: A State-by-State Breakdown

Do you know when competition permits are required in Australia? Read this article to find out when they’re required in every state.

Casual Loading: When Do Employers Pay It?

Employers should be aware of when they need to pay their employees casual loading. Keep reading to find out when this applies.