NDIS Privacy Policy
An NDIS Privacy Policy is designed to be used by providers of NDIS-funded services to outline the provider’s policies and procedures regarding the collection of personal information.
Last updated April 1, 2025
Suitable for Australia
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Frequently asked questions
Use this NDIS Privacy Policy if:
- You are engaging the services to participants under the NDIS; and
- You want to ensure that your business’ policies and procedures regarding the collection of personal information are clear.
What does this NDIS Privacy Policy provide?
- Written assurance to your customers of compliance with federal legislation, including the Privacy Act 1988 (Cth) and the National Disability Insurance Scheme Act 2013 (Cth);
- What personal information will be collected from customers and the reasons for collection;
- How this personal information will be collected and stored;
- How customers can access their personal information and lodge complaints; and
- Optional provisions for if your website contains links to third party websites and/or if you disclose personal information to third parties located overseas.
View Sample NDIS Privacy Policy
The Legal Risk Score of a NDIS Privacy Policy Template is Medium
Our legal team have marked this document as medium risk considering:
- There is a risk of personal information being accessed or disclosed without consent, despite measures in place to prevent such occurrences, because absolute security cannot be guaranteed.
- Users might find the process of correcting or updating their personal information cumbersome or slow, which could lead to delays in receiving services or rectifying issues with personal data.
- Failure to follow this policy may place the provider in breach of NDIS legislation.
Users familiar with privacy policies and data handling processes will find the document's frameworks and safeguards standard, but should remain vigilant about the potential for data breaches and the complexities involved in managing personal information.
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